Delivery Policy – Varnevoo
Website: www.varnevoo.com
At Varnevoo, we strive to ensure that your orders are processed and delivered quickly and securely. Please review our delivery policy below.
1. Processing Time
-
Orders are processed within 1-3 business days (excluding weekends and holidays).
-
You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Methods & Timeframes
We offer the following shipping options within the United States:
Shipping Method |
Estimated Delivery Time |
---|---|
Standard Shipping |
5-7 business days |
-
Delivery times are estimates and may vary due to factors beyond our control (e.g., carrier delays, weather conditions).
-
Expedited and express shipping options are available at checkout.
3. Shipping Restrictions
-
We currently only ship within the United States.
-
We do not ship to P.O. Boxes, APO/FPO addresses, or restricted locations.
-
Due to shipping regulations, some fragrances may be classified as hazardous materials and subject to specific shipping requirements.
4. Order Tracking
-
Once your order is shipped, you will receive an email with a tracking number.
-
You can track your order through the carrier’s website using the provided tracking number.
5. Lost or Delayed Shipments
-
If your order is delayed beyond the estimated timeframe, please contact us at support@varnevoo.com
-
If a package is lost or marked as "delivered" but not received, we recommend checking with neighbors or your local carrier before reaching out to us.
6. Damaged or Incorrect Items
-
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
-
We will arrange for a replacement or refund based on the issue.
7. Changes & Cancellations
-
Orders can only be canceled or modified before shipment.
-
Once an order has been shipped, we cannot make changes or cancellations.
8. Contact Us
For any questions regarding shipping and delivery, please contact us:
📧 support@varnevoo.com
📞 (478) 407-9793
We appreciate your business and look forward to delivering your favorite fragrances!