Return Policy – Varnevoo
Effective Date: 10th feb 2025
At Varnevoo, we strive to ensure that you are completely satisfied with your purchase. If you are not happy with your order, please review our return policy below.
Returns & Exchanges
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We accept returns on unopened and unused items within 14 days of delivery.
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Due to hygiene and safety reasons, we do not accept returns of opened or used perfumes.
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If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Return Process
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Email us at support@varnevoo.com with your order number, reason for return, and any relevant photos (if applicable).
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If your return is approved, we will provide you with a return authorization and instructions.
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Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
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Once we receive your return, we will inspect the product and issue a refund to your original payment method within 5-7 business days, minus any applicable restocking fees.
Non-Returnable Items
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Opened or used perfumes.
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Gift cards or promotional items.
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Clearance or final sale products.
Refunds & Processing Time
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Approved refunds will be processed within 5-7 business days after we receive the returned item.
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Refunds will be credited to your original payment method.
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Shipping fees are non-refundable unless the return is due to an error on our part.
Contact Us
If you have any questions about our return policy, please contact us at:
📧 support@varnevoo.com
📞 (478) 407-9793
We appreciate your business and look forward to serving you again!